Lens Crafters Case Study Essay Example | Topics and Well Written Essays - 500 words

Lens Crafters Case Study - Essay Example The value chain focuses on streamlining both the internal and external factors of the organization and improving on their human resource and product creation. Operation management activities are focused on ensuring an organization addresses specific issues affecting the organization by analyzing the effectiveness of each process undertaken by the organization (Tarun, 2012). Customer experience is improved by how effectively an organization handles both its external and internal operations. In creating an efficient operation administration scheme, one major impediment is creating an evenhanded system monitoring every operation. This could be solved by designing priorities in the operation within the association as Leitner & Sihn (2012) argue. An additional test is how effectual the changes in operation would manipulate customer awareness on an organization. This could be solved by enacting customer research approaches that would allow an organization understand the customer trends in terms of demand and opportunities. Lens Crafters value chain is effective in ensuring that the organization retains a significant competitive advantage in the market. The quality of the value chain has ensured Lens Crafters enjoy a comfortable market position in terms of customer satisfaction. The value chain mostly focuses on putting in place the right human resource team and creating customer satisfaction products. The value chain in Lens Crafters has enabled the organization to monitor and improve on its major operations. The most significant performance measurement strategy on the service delivery design would be consumer reaction and perception of the organization. This could be determined by analyzing the sales or consumer feedback on service delivery. Evaluation of sales and consumer feedback are most appropriate in gauging a service delivery design. The selection of sales numbers is based on the fact that sales depict the accurate consumer perception on a

Child development shot answer Assignment Example | Topics and Well Written Essays - 500 words

Child development shot answer - Assignment Example First Law: For all of the human beings, their traits are heritable and transferred through generations. This law indicates that no matter where the kids are raised some of strong makers in their behavior are the result of heredity. A conventional theory is, half of the variation in intelligence, personality and life outcomes is heritable. Second Law: Genes affect a person’s behavior more than the effect of a person being brought up in the same family. This law explains that the effect of upbringing on a child’s behavior is about 0% to 10% rests of his traits are all genetics. Answer: Their proposed theory of development with genetics is that the genetical traits also have an effect on the environment changes and both of them have a direct or through experience impact on 3 types of correlations: Passive, Evocative and Active. If a child is raised in a tragic environment then chances are that in an evocative environment he would start showing negative traits. Q5. List and define the 4 attachments styles assessed in childhood through the Strange Situation. Then provide an overview of the parenting styles or patterns of caregiving that are thought to foster each of the 4 attachment styles. Describe or explain the social learning, cognitive developmental, and ethological explanation so of how infants form primary attachments. Answer: Secure attachment. In this type of attachment the child feels safe, explorative and happy. He trusts the person he is with and knows his needs will be fulfilled. In this case the parents response quickly to the child’s need and are always there for him when needed. Avoidant attachment. This type of attachment tells us that the child is not that happy, he does not feel explorative and understands that his needs might not be met. In this case the parents are usually distant and detached to the child. Ambivalent

Literary Analysis of Bartleby the Scrivener Essay Example for Free

Literary Analysis of Bartleby the Scrivener Essay Bartleby the Scrivener could be described as a story about getting rid of its title character, about the narrators attempt to get rid of Bartleby, and Bartlebys tenacious capacity to be always there. It is the story of an unnamed lawyer and his employee, Bartleby, a copyist of law documents. Confronted not only with Bartlebys refusal to do work (first to read copies against the original, then to copy altogether), but also with the contagious nature of the particular words of his refusal (Bartlebys peculiar I would prefer not to), the narrator concludes that, before Bartleby turns the tongues any further of those with whom he comes into contact, he must get rid of Bartleby. At the same time Bartleby feels mobbed in his privacy (27) when the other office workers crowd him behind his screen, they in turn are invaded by his idiosyncrasy his private idiom prefer. Bartlebys presence breaks down the clear distinctions between public and private, professional and domestic, between privacy and the mob. By pinpointing Bartleby as the cause of infectious language (language turned bad), the narrator wants to stop the course of a process (the turning of tongues) already in progress. But getting rid of Bartleby is as tricky as getting rid of a chronic condition; the narrator emphasizes a phrase which appears textually in italics: he was always there (20). Bartleby is, as the narrator calls him, a nuisance (40), an intolerable incubus. As a character in the story with a body, he moves very little, but the few words he speaks break out at unexpected moments in the office. Every attempt the narrator makes to control the passive Bartleby and his infectious language fails hilariously (Schehr 97). The narrator experiences a curious tension between the impossible imperative (on the level of the story) to get rid of the subject, and the impossibility (on the level of the narration) to write his complete biography (Bartlebys history). Thus, Bartleby is also a fable about writing history or biography. In attempting to write what he thinks of as Bartlebys biography, the narrator merely misnames his writing project, or he emphasizes it from the wrong point of view. In search of Bartlebys origins, the narrator does not simply narrate (as he thinks) the history of Bartleby the Scrivener; he relates rather the story of his own anxiety vis-a-vis Bartleby. In particular, he relates his anxiety over the scriveners silence and modes of breaking that silence; for we could say that, rather than speaking very little or in particular ways, Bartleby has particular ways of occasionally breaking silence. It is this violence in speech, this unexpected eruption, which the narrator fears. The narrator, whose acquaintances describe him as an eminently safe man, who likes nothing better than the cool tranquility of a snug retreat (4), is thrown decidedly off kilter when faced with what he terms Bartlebys passive resistance (17). Bartlebys weapon is his total indifference to truth, whereas the narrator seeks a second opinion on truth from the other office mates. Bartleby could be seen as the one solid block around which the narrator writes his own story about truth rather than the truth about the Bartleby story. Bartlebys passive resistance actually generates the story confronted with it, the narrator creates theories (his doctrine of assumptions, for instance), carries on debates with himself, and seeks the counsel of others all with the opaque Bartleby as the core. In reconstructing Bartlebys story, the narrator follows an implicit logic which he never directly states. It is the logic of cause and effect. (He is not deliberately hiding this logic, but because he takes its validity for granted, he never comments on it critically. ) Believing in the possibility of finding a specific, locatable, and nameable cause to Bartlebys condition (as he is able to do with the other office workers, Nippers and Turkey, whose moods vary according to their diets and the time of day), the narrator thinks that by eradicating the cause of the problem, he can alter the effects, the effects of Bartlebys speaking condition in the office space. McCall follows the same logic as the narrator in seeking causes of Bartlebys behavior. He mentions remark that when the narrator asks Bartleby to run an errand for him at the post office, that is probably the last place, if the rumor is correct, that Bartleby would ever want to go. (McCall 129). The narrator never considers that his line of reasoning might be faulty — that Bartlebys condition may not be linked to a specific, locatable, nameable cause. We as readers may be placed in the same position as the narrator in that we never know either the origin of Bartlebys condition; we witness primarily its effects, or symptoms, in the story. These symptoms reside not only in Bartleby as individual character, but in the very way the narrator tells the story about that character. Rather than speaking about the cause of Bartlebys condition, one could more aptly speak about the ways in which its effects are spread to other characters within the text. When the narrator impatiently summons Bartleby to join and help the others in the scenario of group reading, Bartleby responds, I would prefer not to (14). Hearing this response the narrator turns into a pillar of salt (14). (Faced with Bartlebys responses and sheer presence, the narrator oftentimes evokes images of his losing, then waking to, consciousness. ) When he recovers his senses, he tries to reason with Bartleby, who in the meantime has retreated behind his screen. The narrator says: These are your own copies we are about to examine. It is labor saving to you, because one examination will answer for your four papers. It is common usage. Every copyist is bound to help examine his copy. Is it not so? Will you not speak? Answer! (15) The narrator is exasperated when Bartleby does not respond immediately to the logic behind his work ethic. These are your own copies we are about to examine. It is labor saving to you. Examining or reading copy is a money saving activity, from which every member of the office profits (four documents for the price of one reading! ). Every copyist is bound to help examine his copy. To the contract the lawyer emphatically demands from his employee, a bond based on an exchange of reading, Bartleby replies three times, gently, in a flutelike tone, I (would) prefer not to (15). By refusing to read copy, Bartleby refuses to consent to the economy of the office. It is perhaps only to another type of reading, one not based on a system of exchange and profit, which Bartleby consents. Although the narrator says he has never seen Bartleby reading — not even a newspaper (24) — he does often notice him staring outside the window of the office onto a brick wall. Staring at the dead brick wall (in what the narrator calls Bartlebys dead-wall reveries) may be Bartlebys only form of reading, taking the place of the economy-based reading demanded of him in the process of verifying copies. About halfway through the story, the lawyer/narrator visits his office on a Sunday morning and, discovering a blanket, soap and towel, a few crumbs of ginger nuts and a morsel of cheese, deduces that the scrivener never leaves the office. Realizing the full impact of Bartlebys condition, he states, What I saw that morning persuaded me that the scrivener was the victim of innate and incurable disorder. (25) The narrator clearly locates the disorder in Bartleby. Seeing himself in the role of diagnostician and healer, he himself is faced with the hopelessness of remedying excessive and organic ill (24). The narrators concern about an individual medical cure should more aptly be a concern about an obsessively private rhetorical debate or a dangerously idiomatic group contagion (Perry 409). Despite his assumption that Bartleby is incurable, or perhaps precisely because he can effect no cure, the narrator beleaguers himself throughout the story with questions or commands to do something about Bartleby (McCall 9). If the private mans disorder can be passed on to another (one) person, what happens when the condition is let loose out of close quarantine into the public space of the office? Bartleby walks a precarious tightrope between comedy and tragedy (Inge 25). The tragic dimension often resides in the narrators turning inward on himself (a sort of tragic compression), then putting himself on trial, an interior moment of accusation which eventually results in the collapse of the narrative in a single sigh or exclamation (Ah, Bartleby! Ah, humanity! 46). The comic effects are often related to the authoritarian attempt (and failure) to contain the spread of idiom as contagion (Perry 412). If Bartleby has been a figure for tragedy in the lone meditation of the narrator, he becomes a figure for comedy in his contact with his office mates Nippers and Turkey. The more the narrator tries to regulate the contact between the three, the more hilarious — and significantly out of control — is Bartlebys influence. The effort to contain or control tends actually to promote the epidemic proportions of the narrative. It is the narrator himself who uses a vocabulary of contagion in relation to Bartleby. He says he has had more than ordinary contact (3) with other scriveners he has known. Bartleby exceeds this already extraordinary contact he has been touched by handling dead letters (Schehr 99). Some critics reproduce the narrators language of contagion in talking about Bartleby. McCall, in his study on The Silence of Bartleby, describes our response, the collective readers response, to reading the tale: As we go through the story, we watch with a certain delight how Bartleby is catching. We root for the spread of the bug. (145) In a somewhat less delighted vein, Borges says, Bartlebys frank nihilism contaminates his companions and even the stolid man who tells Bartlebys story. (Borges 8) In the office scenes where the employees and boss come inevitably together, the bug word is Bartlebys prefer. Nippers uses it mockingly against the narrator as a transitive action verb when he overhears Bartlebys words of refusal to the narrators plea to be a little reasonable. Bartleby echoes, At present I would prefer not to be a little reasonable (26). If Nippers is suffering from his own peculiar and chronic condition of indigestion, he takes on the symptoms of Bartlebys condition when he exclaims to the narrator, Prefer not, eh? – Id prefer him, if I were you sir, Id prefer him; Id give him preferences, the stubborn mule! What is it, sir, pray, that he prefers not to do now? (26) Whereas later in the story the narrator totally loses his critical skill to catch himself in his speech, in this exchange he is still able to articulate the effect Bartlebys word is having on him. He notes anxiously, Somehow, of late, I had got into the way of involuntarily using the word prefer upon all sorts of not exactly suitable occasions. (27) It is this qualifier not exactly which is of particular interest. Bartlebys use of words is not exactly wrong. Prefer is so insidious because it is only slightly askew, dislocated, idiosyncratic. As McCall accurately notes about the power of Bartlebys I prefer not to, one must hear, in the little silence that follows it, how the line delivers two contradictory meanings, obstinacy and politeness. (152) The line calls just enough attention to itself so as to attract others to its profoundly mixed message (its perfect yes and no) in an imitative way (McCall 152). Prefer is as inobtrusive, as contagious, and as revolutionary as a sneeze. The narrator lets it out of his mouth involuntarily. When Turkey enters the scene and uses the bug word without realizing it (without Nippers italicized parody or the narrators critical comments), the narrator says to him, in a slightly excited tone, So you have got the word, too (27). In this pivotal sentence, the verb get implies to receive (as in to receive a word or message), but more strikingly for our discussion here, it implies the verb to catch one catches the word as one would catch a cold. The narrator attempts to monitor the contagion by naming the bug and pointing it out to the others. But the word mocks everyones will to control it prefer pops up six times in the next half a page — four times unconsciously in the speech of one of the employees, and twice consciously (modified by word) in the narration of the lawyer. Bartleby could be described as a story of the intimacy or anxiety a lawyer feels for the law-copyist he employs. The narrator arranges a screen in the corner of his office behind which Bartleby may work. Pleased with the arrangement of placing Bartleby behind the screen in near proximity to his own desk, the narrator states, Thus, in a manner, privacy and society were conjoined (12). The narrator idealizes the possibility of a perfect harmony between privacy and community in the work environment, but it is precisely the conflict between these two spatial conditions which generates the story, defining not only Bartlebys idiocy, but the narrators as well. The narrator most characteristically encounters Bartleby emerging from his retreat (13) or retiring into his hermitage (26). The screen isolates Bartleby from the view of the narrator, but not from his voice. Works Cited Borges, Jorge Luis. Prologue to Herman Melvilles Bartleby in Herman Melvilles Billy Budd, Benito Cereno, Bartleby the Scrivener, and Other Tales, ed. Harold Bloom. New York: Chelsea House Publishers, 1987 Inge, Thomas M. , ed. Bartleby the Inscrutable. Hamden, CT: Archon Books, 1979. McCall, Dan. The Silence of Bartleby. Ithaca: Cornell University Press, 1989. Melville, Herman. Billy Budd and Other Stories. New York: Penguin Books, 1986. Perry, Dennis R. Ah, Humanity: Compulsion Neuroses in Melvilles Bartleby. Studies in Short Fiction 23. 4 (fall 1987): 407-415. Schehr, Lawrence R. Dead Letters: Theories of Writing in Bartleby the Scrivener Enclitic vii. l (spring 1983): 96-103.

Relationship Of Employee Voice And Employee Performance

Relationship Of Employee Voice And Employee Performance Human resource is a very essential part of any company and the people within the company play a very important role. This paper aims at analyzing the relationship of employee voice in an organization and the employee performance. The paper will firstly deal with the various methods that the employees can express themselves and be heard. This will be followed by the importance of employee voice, and the various views that have been presented by authors about the importance. A thorough analysis of the impact of employee voice on the performance has also been made. Employee Voice: Over the years, there has been a high interest in the notion of employee voice both in terms of higher levels of performance and also better employee representation (Beardwell 1998, Sako 1998, Benson 2000; Roche, 2000). There has been a vast amount of literature that has been set down on the topic of Voice. A study by Professor Margaret has highlighted that collective voice achieves what the lone voice could never do: it humanises and civilises the workplace, arguing that collective representation is the foundation of a partnership relationship that brings positive benefits for business (Prosser, 2001). There have been several different meanings that have been set down for the term Employee voice. Each definition and explanation of the terms has provided a different view on the purpose and underlying meaning of employee voice and the need of one rather than an individual voice. For an organisation to develop and be successful it is essential there is a freedom to speak and participat e for all employees. The twentieth century has seen numerous initiatives to involve employees and has also tried to promote better performance. According to Lavelle, Gunnigle and McDonnell, have defined employee voice as, as any type of mechanism, structure or practice, which provides an employee with an opportunity to express an opinion or participate in decision-making within their organization (Lavelle, Gunnigle and McDonnell, 2010). Employee voice can be distinguished into two main types, Direct Voice: this refers to any mode of mechanism where the employees can directly involve and work with the management in various aspects like their jobs. Work environment, teams, appraisal systems, and even the meetings between the employees and the managers. Here most of the involvement of the employees is through the individual themselves rather than via any other intermediate. Indirect Voice: This form of voice is one where there is a collective employee representation and these include representation like trade unions, non union structures of collective representations like work councils, and consultative committees. There are several different mechanisms that are available for employee voice within an organization. According to the Chartered Institute of Personnel and Development, the various mechanisms of employee voice can be classified into two main headings, a) Upward Problem Solving and b) Representative Participation. These two also fall into the above categories that have been discussed, i.e. direct and indirect voice. The CIPD has also brought out the various mechanisms that are complementary to employee voice and these are as discussed below: Upward problem-solving or Direct Method: This refers to any technique that is adopted by the managers to gain the ideas of the employees and also to gain an opinion of the employees, This allows for a two way communication and it encourages the employees to participate by setting up through communication systems. Here the communication is more between the individual employee and the managers rather than with any kind of representatives. There are numerous methods and techniques that can be used to allow this form of communication. One of the first methods that can be used is the Electronic media. This allows disseminating and also permits for ideas to be shared and provided using an online medium. Here as compared to the face to face medium, there is very less interaction and all questions and proposals are sent out using emails. The other form of communication is a two way communication, where the staff and managers can get together and discuss their views and opinions on various is sues. These are mostly in the form of regular meeting and these not only allow for improved issue management but also work on the improvement of performance of the team as such. Here employees can suggest problem solving for issues that are faced or even discuss ideas to improve the processes. Another very famous and presently adopted method is the suggestion schemes. These allow the people to discuss and make suggestion and contribute to the growth of the team. Here however there are incentives for the contributors if the suggestions are accepted and implemented. Another very effective form of encouraging the employee voice is using questionnaire surveys. Here the company can discover the levels of satisfaction of the staff particularly in terms of work and work environment. This is a very strong way of increasing the employee voice and being able to reach out to the employees. Another effective manner of direct communication includes the project teams. Here a group of people can b e brought together on a regular basis and the team can work on discussion of the quality of work within the organization. Representative Participation or Indirect Method: This form as mentioned is more of an indirect method. Here there is no interaction between the individual employee and the managers however are more based on the employee representative and the managers. A few of the possible methods that are used in companies include as follows. The partnership scheme is one where an emphasis is made on a mutual gain and a mutual gain and a tackling the issues and problems in a cooperative manner. Another form is referred to as joint consultation. This has been expressed as, to consider issues that are deemed to be of common interest or of key importance to the parties (CIPD, 2010). Also the last form is the collective representation. This is where employees negotiate and work together work towards the pay. Here they act as employee representatives. These mechanisms only permit a better chance for the employees to voice their requirements. There is a high need for the employee voice to be heard and these have a major impact on the performance of the company and the employee themselves. The next section will deal with the impact of providing employees with a chance to have their voice heard and how it would affect the working and performance of the employees. Impact on Employee Performance: As said very rightly by Dulewicz (1989), à ¢Ã¢â€š ¬Ã‚ ¦ a basic human tendency to make judgements about those one is working with, as well as about oneself. It is noted that appraisals are inevitable and is universal. People evaluate how well a job is done to set performance standards. The process was linked to the material outcomes, i.e. if an employees performance is to less than ideal then there would be a cut in pay, however if the performance was better than the ideal level set by the supervisor, then there would be a rise in pay. In the current situation the definition of employee contribution is not only dependent on the output i.e. the end results achieved but also depends on the inputs by the employee i.e. what the employee is willing to contribute to the business. Several studies have highlighted that the performance of employees is based not only on the level of pay that they receive but also equally on the level of motivation which in turn is related directly to the level of motivation of the employees. The performance of a company and its relationship with the employee voice has been a topic of high debate over the last decade. The voices of the employees of a company affect the performance of the company directly. Performance here is in terms of two mains aspects, a) the employee performance and b) the company performance. These are inter related in a way that the better the employee performance the better will be the company performance. Human Resource Management mainly aims at ensuring that all aspects of employees from recruitment to retention are taken care of. The HR team would take all necessary steps to ensure that the employee performance is better. The HR has a very clear and very big affect on the performance of the company and t he employees, as they bare in some form a major point of contact for the employees (Boselie, Paauwe and Jansen, 2000). The HR has a direct influence on the performance of the company. Since the HR is responsible for recruitment and selection of the employees, it is completely dependent on the HR teams to select employees who would perform, also they are the ones who need to ensure that the employee needs and voice are heard and met and should also support the managers and the top management to encourage and hear the voices of the employees. This is mainly because employee performance is directly related to the needs of the employees and if an employee is not heard the employee can feel disheartened which would cause levels of distress. According to Beale (1994) employee involvement represents, a significant challenge to the traditional influence of trade unions in the workplace. Employee involvement programmes provide an alternative source of information, ideas and interpretation of workplace experiences, an alternative to that provided by the union. Employee involvement programmes actively promote a new culture in competition with the traditional explanations and culture communicated by the union (Beale, 1994). It is also essential to understand that irrespective of how much the management might try to avoid any form of unions or representative participation, the level of commitment is not seen to have increased. In the current times employees prefer to have a representative participation, i.e. part of unions, and other representative structures. Hence when a company does not allow or pay head to the employee voice through the indirect measures, it is seen that there is also a clear reduced commitment to work and lowered levels of motivation. It has also been explained by Storey and Sisson (1994), highlight the same point and explain that the enhanced worker commitment will reduce directly if the management attempts to overlook the unions and try to go in for a direct form of contact with the employees. Ackers, Marchington, Wilkinson and Dundon (2003) explain, On the other hand, where unions stand outside the EI [Employee involvement] initiative, their indifference or hostility may be a maj or reason for its failure. Social partnership theory suggests that union involvement can make EI [Employee involvement] work better, for both management and employees. The main intension of any firm is to have high performance working within the organization. Having high performance working in an organization is in a number of ways the opposite of the employment practices set down by Taylor. CIPD explain high performance working as, HPW can be characterised as everything that Taylorist employment practices are not. This is an unfair reflection on the substantial influence of F W Taylor on management thinking in the early part of the last century. However, HPW is the diametrical opposite of employment strategies based on short cycle times, skill minimization and one right way. This approach is appropriate to the high volume repetitive working usually associated with products and services sold on the basis of low cost and narrow range. HPW is better suited to product and service sectors that are at least concerned with mass customization and more often designed to meet the needs of individual customers (CIPD, 2010). Several authors over the years have provided several different views and notions on the topic of the relationship between employee voice and employee performance. Several authors also concentrate more on the direct voice effect. It has been studied that direct employee voice is relatively much more effective and than the indirect employee voice and shows higher, better and enhanced performance outcomes. Heller (1998) observed that high degrees of influence sharing are associated with a better quality and effectiveness of decisions and a significant reduction in the underuti ­lization of peoples experience and skills (p. 1439). Also Cotton et.al (1988) explains that in the case of direct voice, the employees tend to feel more satisfied and also gain a feel of involvement in the decision making. They also explain that when the employee influence is high, there is a higher level of group cohesion and the level of commitment to those decisions is noted to be enhanced and improved. In another research conducted by Bryson, Willman, Gomez, and Kretschmer (2007), the hypotheses has highlighted that there is a strong link between employee voice and HRM. This as mentioned earlier also has a direct impact on the employee and the performance of the employees. A research conducted by Freeman and Medoff (1984) and adapted Hirschmans (1970) model. Hirschmans (1970) model of exit voice has been the base of the research by Freeman and Medoff and this has mainly be done to link the union voice, higher levels of productivity and lower quit rates. Kim, MacDuffie Pil, (2009), explain, Without collective voice through the agency of worker representation, employees lack the incentive to pursue public goods, such as enhanced working conditions and workplace policies that affect the well-being of all employees, for example, grievance and arbitration procedures, just cause for discipline and discharge, and seniority clauses (Batt et al., 2002) (Kim, MacDuffie Pil, 2009). Conclusion: Based on the research and the extensive discussion that has been presented above, it is clear that the various researches that have been presented in the past it is clear that the relationship between the employee voice and productivity is ambiguous. Kim, MacDuffie Pil, (2009), explain, Union presence may lower labor productivity via restrictive work practices or lower firm investments due to lower firm profitability. On the other hand, it has also been noted that the union voice can also be associated with the adversarial relations within the industries and the if there is no clear flow of information between the workers and the management, there is also a clear lack of complete diversity in terms of the input of the workers. There have also been other findings from studies by Brown and Medoff, which suggest that the unions have a close relationship with the employee morale, needs, motivation and also cooperation (Metcalf, 2003). There have thus been several positive and negative v iews on this topic and there has not been any clear evidence on the certainty of the effect of employee voice on employee performance.

How OR can Aid the complex problem of Management Decision Making :: GCSE Business Marketing Coursework

How OR can Aid the complex problem of Management Decision Making How OR can aid Management Decision Making Modern businesses have more need to predict future operations than those of the past do. Managers in large corporations have to summarise and analyse the various data available to them when making decisions. The U.K. OR Society defines the operational research decision-making techniques â€Å"as a scientific model of the system, incorporating measurements of factors such as chance and risk, with which to predict and compare the outcomes of alternative decisions, strategies/ controls.† The purpose of these techniques is to help management determine its policy and action scientifically. ‘The models of OR are symbolic or abstract representations of real life problems.’ Examples of techniques that can be used by managers for use in decision making are for example, forecasting. Statistical forecasting is to an extent, an extension of the prediction of a dependent variable. A reasonably accurate forecast can be extremely valuable for a marketing or production strategy. ‘Time series forecasting attempts to capture the past behaviour of the time series and uses this information to predict future values. No external predictors are considered.’ (Kvanli et al, chapter 17) The types of factors that determine the strengths of forecasting are the time horizon of the forecast; the stationarity of the data and the presence of trend, seasonality or cyclical activity. The accuracy of forecasting can be measured by calculating the MAD, MSE and the MAPE. These are useful for comparing the accuracy of a particular forecasting technique on two different time series. The advantage of forecasting is that there is no need to search for external predictors to explain the behaviour of dependent variables. The main disadvantage is that the observed values can be extremely complex and difficult to work out. Such methods are often hard to sell to managers who may not be able to understand the technique. However as mentioned earlier, if a technique is reasonably accurate, it is invaluable to managers. Networks are another decision-making technique that concerns the planning and the control of specific projects. The aim of networks is to complete the project in the shortest time, using the least resources with the minimum cost. Methods that can be used are CPA (critical path analysis) and PERT (Project Evaluation and Review Technique). The advantages of networks for management decision making are that ‘they provide a logical picture of the layout and sequence of a complex project.

Business :: essays research papers

I own a local business that provides Internet access to individuals and businesses, my business is one of four businesses in the local market that provide internet access to both individuals and businesses. Each of the four businesses charges the same price of twelve dollars a month for unlimited dial up services. My businesses breakeven price is seven dollars per customer, so no matter what I must charge it least seven dollars per package in order to cover all my costs. Recently my business and the other three businesses have begun to enter into a price war, to ensure that my business isn’t destroyed I will have to develop specific pricing strategies based on certain situations brought upon by my competitors.   Ã‚  Ã‚  Ã‚  Ã‚  Demand for my businesses service is often fluctuating because of the constant price changing between my competitors and I. Demand for my service is affected by changes in prices because people are drawn more toward the lowest priced Internet service providers The provider that offers the most bonuses and upgrades along with a strategically low priced internet service, will most likely succeed in bringing in the most customers. Dramatic price drops by my competitors would make it hard for my business to stay afloat because my breakeven price is seven dollars per person, so if they drop their prices to seven dollars or less, then my business would probably have to close because of insufficient profits.   Ã‚  Ã‚  Ã‚  Ã‚  My business has three competitors selling the same service as I am, and most any of their business decisions can affect my business in either a positive or negative way. If those businesses are able to drop their prices and offer more extras with their Internet service than my business is able to, it could result in a dramatic loss of business for me and a gain of business for my competitors. The opposite could also occur, my competition could start losing profits and have to raise their prices to maintain operations. In this instance some of their customers might switch to my Internet provider so they wouldn’t have to pay higher prices. My customers who were previously thinking about switching to one of my competitors will now decide to stay with my business rather than switching to a provider with fluctuating prices.   Ã‚  Ã‚  Ã‚  Ã‚  Having too many of the same kinds of businesses (such as an internet service provider) in the same area, results in a loss of business for everyone because now consumers have so many options of which business to choose form. Business :: essays research papers I own a local business that provides Internet access to individuals and businesses, my business is one of four businesses in the local market that provide internet access to both individuals and businesses. Each of the four businesses charges the same price of twelve dollars a month for unlimited dial up services. My businesses breakeven price is seven dollars per customer, so no matter what I must charge it least seven dollars per package in order to cover all my costs. Recently my business and the other three businesses have begun to enter into a price war, to ensure that my business isn’t destroyed I will have to develop specific pricing strategies based on certain situations brought upon by my competitors.   Ã‚  Ã‚  Ã‚  Ã‚  Demand for my businesses service is often fluctuating because of the constant price changing between my competitors and I. Demand for my service is affected by changes in prices because people are drawn more toward the lowest priced Internet service providers The provider that offers the most bonuses and upgrades along with a strategically low priced internet service, will most likely succeed in bringing in the most customers. Dramatic price drops by my competitors would make it hard for my business to stay afloat because my breakeven price is seven dollars per person, so if they drop their prices to seven dollars or less, then my business would probably have to close because of insufficient profits.   Ã‚  Ã‚  Ã‚  Ã‚  My business has three competitors selling the same service as I am, and most any of their business decisions can affect my business in either a positive or negative way. If those businesses are able to drop their prices and offer more extras with their Internet service than my business is able to, it could result in a dramatic loss of business for me and a gain of business for my competitors. The opposite could also occur, my competition could start losing profits and have to raise their prices to maintain operations. In this instance some of their customers might switch to my Internet provider so they wouldn’t have to pay higher prices. My customers who were previously thinking about switching to one of my competitors will now decide to stay with my business rather than switching to a provider with fluctuating prices.   Ã‚  Ã‚  Ã‚  Ã‚  Having too many of the same kinds of businesses (such as an internet service provider) in the same area, results in a loss of business for everyone because now consumers have so many options of which business to choose form.

Edgar Allan Poe`s Conception of Death

In this chapter, the detailed analysis would focus on the aspect on different attitudes adopted by Edgar Allan Poe to portray his conception of death in selected poems. Poe himself sees death in various experiences and his transformation of death from one poem to another is noteworthy. The bedrock of analysis would be The Raven, Annabel Lee, Lenore, The City in the Sea, Eldorado, and The Conqueror Worm. Although the theme in these poems is the same, the attitudes and the nature of description is entirely different in all of them. the chapter is allocated to three subtitles, man's attitude towards death of the beloved, man's description of death and the third corresponds to the reasons behind these attitudes adopted based on Poe's biography 3.1 Man's attitude towards the death of the beloved:3.1.1 The RavenThe poem follows an unnamed narrator who is also a lamenting lover of his dead beloved Lenore. Lenore is thought to be the deceased wife of Poe and holds the central element in this poem. The narrative poem begins on a dreary night of December, where the lover is seen as tired and weak. Remembering his dead beloved he experiences ennui and tries to overcome this by diverting his attention to an old book. As the narrator is seen feeling at unease and weak, he hears a tapping on his chamber door. He consoles himself that a visitor may have tapped the door to seek asylum and nothing else. Once upon a midnight dreary, while I pondered, weak and weary, Over many a quaint and curious volume of forgotten lore,— While I nodded, nearly napping, suddenly there came a tapping, As of someone gently rapping, rapping at my chamber door. â€Å"‘T is some visitor,† I muttered, â€Å"tapping at my chamber door;Only this and nothing more. † (The Raven 112)Since the beginning of the poem, the reader can feel the ambience of death surrounding the narrator. The use of â€Å"I† is the poem indicates the unnamed narrator being fearful and irritated as he describes the sound in rather negative term â€Å"rapping†. According to TheFreeDictionary, the word corresponds to a series of rapid audible blows in order to attract attention. This rapping sound generated as the narrator describes makes the narrator aware of his surroundings more and begins to fear for himself. Narrator also uses â€Å"gentle† which portrays yet another descriptive aspect, the gentle tap made the narrator aware of his situation and so enough was able to respond to it. The narrator also shows his irritated nature: â€Å"T is some visitor,† I muttered, â€Å"tapping at my chamber door / Only this and nothing more.† Narrator now moves on to remembering his lost beloved Lenore. Narrator can be evidently seen to showcase his unconscious, as he portrays a moment of flashback, a specific time that he is reliving again in that chamber. The use of words â€Å"dying embers† showcases a trigger generated in the narrator about his lost Lenore. It is said that â€Å"we unconsciously tend to run away from our distressing thoughts and painful experiences by believing and convincing ourselves to forget them.† These repressed thoughts and experiences remain in our unconscious in a dormant phase, and as soon as similar situation occurs, these recurring experiences surfaces. The past has surfaced again when the narrator moves into flashback, feeling sorrow for having lost his beloved forever:Ah, distinctly I remember it was in the bleak DecemberAnd each separate dying ember wrought its ghost upon the floor.Eagerly I wished the morrow;—vainly I had sought to borrow From my books surcease of sorrow—sorrow for the lost Lenore,For the rare and radiant maiden whom the angels name Lenore: Nameless here for evermore. (The Raven 112-113) Here, narrator uses â€Å"bleak December† to signify cold, and consequently death. The very first line creates a conception of death as cold and unwavering in the reader's eyes. Nothing lives in the winter, for those who live goes into hibernation till the winter surpasses. December is the month of winter. This symbolizes death as cold, unforgiving and larger in magnitude. The cold of winter wipes out the warmth effortlessly as the narrator explains it as â€Å"dying ember†. This dying ember generated the flashback of his beloved and this in turn instils the narrator to think about his beloved's death. He calls her the â€Å"fair maiden† whom the angels took away, leaving narrator sorrowful and mournful in attribute. To surpass his sorrow, he sought refuge in books: â€Å"Eagerly I wished the morrow; —-vainly I had sought to borrow / From my books surcease of sorrow—-sorrow for the lost Lenore. Now narrator moves to open the door, fearing, grieving, and contemplating that it might be Lenore that seeks entrance in his chamber. The depiction of this fear is uncanny, the narrator shows his inner fear which enthralls in him terrible yet fantastic horrors that he has never felt before. This uncanny attitude towards death is evident of the nature of Poe. Poe regards death as an inevitable concept in this narrative poem. The horrors that the narrator faces are portrayed through the musical effect of silken purple curtain, sad, uncertain rustling of purple curtain, narrator is now terrified of this sound and reassures himself that it might be some visitor who seeks entrance at his chamber door. From the initial concept of death as an inevitable phenomena, the transformation has made death generating fear inside narrator. The narrator is now fearful of the ambience around him as it generates the